How to Avoid Common P2P Scams

[Estimated Reading Time: 3 mins]

This article explains the most common scams in P2P trading and shares key tips to help you trade safely on Bitget P2P.

Common scams in P2P trading

Bitget is committed to providing a safe and reliable P2P trading experience. Still, it's important to stay aware of potential risks. Understanding common scam scenarios can help you protect your assets and trade with confidence.

1. Proof of payment scam

Scammers send a fake payment screenshot or receipt to convince you that payment has been made. However, no actual funds are credited to your account.

How to avoid it:

• Always check your bank account or wallet balance directly.

• Never release crypto based on screenshots, chat messages, or email notifications alone.

2. Impersonation scam

In this type of scam, a fraudster pretends to be Bitget staff and contacts you through third-party platforms like Telegram or WhatsApp. They may ask for personal information or try to move the transaction outside the Bitget platform.

How to avoid it:

• Only communicate using the Bitget P2P chatbox.

• Bitget will never ask for your passwords, SMS codes, or sensitive information.

• Do not agree to settle trades outside the platform.

3. Order cancellation scam

After you've completed payment, the scammer falsely claims they haven’t received the funds and pressures you to cancel the order, aiming to keep both the payment and the crypto.

How to avoid it:

• Never cancel an order after making payment.

• Instead, use the Appeal button and upload your payment proof so Bitget’s support team can investigate.

Key points to avoid being scammed

Here are seven important tips to help protect your account and assets during P2P trading:

1. Always verify payments in your bank account before releasing crypto.

2. Never cancel ongoing orders after making payment.

3. Mark orders as paid only after completing the payment.

4. Avoid sharing personal or financial details in the chat.

5. Don’t trust screenshots, SMS, emails, or Telegram claims.

6. Verify that the sender’s name matches their KYC name on Bitget.

7. Only trade within the Bitget P2P platform, never move to external channels.

What to do if you suspect fraud

If you believe you are being targeted by a scam:

• Do not release crypto.

• Click the “Appeal” button and provide proof of payment or conversation history.

• Bitget’s support team will step in to resolve the dispute.

FAQs

1. What should I do if I receive a fake payment receipt?

Do not release the crypto. Verify funds in your account and start an appeal.

2. Is it safe to share personal information in P2P chat?

No. Never share passwords, codes, or sensitive details in any P2P conversation.

3. What if I paid but the seller says they didn’t receive it?

File an appeal and upload your payment proof. Do not cancel the order.

4. Can I cancel the trade after making payment?

No. Canceling after payment may result in fund loss. Use the appeal function instead.

5. Can I trade via external platforms if the buyer asks?

No. Off-platform trades are not protected by Bitget and are strongly discouraged.

6. What happens after I file a P2P appeal?

Bitget support will review your evidence and mediate the dispute fairly.